baj888 Privacy
Policy and Data Protection

1 Introduction

baj888 operates the online gaming platform at baj888.app and is committed to protecting the privacy of every player who uses our services. This Privacy Policy explains how baj888 collects, uses, stores, and protects your personal data when you register an account, make deposits or withdrawals in BDT, or interact with any part of our platform.

This policy applies to all baj888 services, including the website, mobile app, customer support channels, and any promotional communications we send. By creating a baj888 account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described here.

We keep this policy updated to reflect changes in our services and applicable data protection standards. The effective date at the top of this page always reflects the most recent version. If we make significant changes, we will notify registered players through their account contact details.

2 Data We Collect

baj888 collects personal data in two ways: information you provide directly when using the platform, and data collected automatically as you interact with our services.

Information you provide directly:

• Full name and date of birth (required for age verification)
• Mobile phone number used for account registration and bKash/Nagad transactions
• Payment method details — mobile wallet numbers or bank account information registered in your name
• Identity documents submitted for KYC verification (national ID, passport, or driving licence)
• Communications you send to baj888 support, including chat logs and email correspondence

Data collected automatically:

• Device information — type, operating system, browser version
• IP address and approximate geographic location
• Session data — pages visited, time spent, game activity, and betting history
• Login timestamps and account activity logs

3 How We Use Your Data

baj888 uses the personal data we collect for the following purposes:

• Account management — creating and maintaining your baj888 account, verifying your identity, and processing your login.
• Payment processing — handling BDT deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Fraud prevention and security — detecting unusual account activity, preventing unauthorised access, and identifying potential money laundering.
• Customer support — responding to your queries, resolving disputes, and improving our support processes.
• Platform improvement — analysing how players use baj888 to fix bugs, improve game performance, and develop new features.
• Responsible gaming — monitoring betting patterns to identify players who may need support and applying account protections where appropriate.
• Legal compliance — meeting our obligations under applicable laws and responding to lawful requests from regulatory authorities.

4 Payment Data

All financial transactions on baj888 are processed in Bangladeshi Taka (BDT). When you make a deposit or request a withdrawal, baj888 collects the payment method details necessary to complete the transaction — for example, your bKash or Nagad wallet number, or your bank account details.

baj888 does not store full payment credentials on our own servers. Payment processing is handled through secure, encrypted channels. Your mobile wallet number is stored in association with your account to enable future transactions and to verify that withdrawals are sent to a method registered in your own name.

baj888 will never ask for your bKash PIN, Nagad PIN, or online banking password. If you receive any communication claiming to be from baj888 and asking for these details, treat it as fraudulent and contact our support team immediately.

5 Cookies and Tracking

baj888 uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is being used. We do not use third-party advertising cookies or cross-site tracking technologies.

The cookies baj888 uses fall into three categories:

• Essential cookies — required for the platform to function. These handle your login session and keep your account secure. You cannot opt out of these without stopping use of the platform.
• Functional cookies — remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics cookies — help us understand which parts of baj888 are most used and where players encounter problems. This data is aggregated and not linked to individual accounts.

You can manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not affect your ability to play games or process transactions on baj888.

6 Data Sharing

baj888 does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment processors — bKash, Nagad, Rocket, and banking partners receive the transaction data needed to process your deposits and withdrawals.
• Identity verification providers — when KYC checks are required, your identity documents may be shared with a third-party verification service operating under a data processing agreement with baj888.
• Fraud prevention services — device and behavioural data may be shared with fraud detection partners to protect the platform and all players.
• Legal and regulatory authorities — baj888 will disclose data to law enforcement or regulatory bodies when required to do so by law, or when we believe disclosure is necessary to prevent fraud or protect the safety of our players.

All third parties who receive baj888 player data are required to handle it securely and use it only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.

7 Data Retention

baj888 retains your personal data for as long as your account is active and for a period after closure as required by applicable law and our internal compliance obligations. The general retention periods we apply are:

• Account data — retained for the lifetime of your account plus 5 years after closure.
• Transaction records — retained for 7 years to meet financial record-keeping requirements.
• Identity documents — retained for 5 years after the last transaction on your account.
• Support communications — retained for 3 years after the conversation is closed.
• Analytics data — aggregated and anonymised after 12 months; individual session data is not retained beyond this period.

When data is no longer required, baj888 deletes or anonymises it securely. You may request early deletion of your data by contacting support, subject to our legal obligations to retain certain records.

8 Your Rights

As a baj888 player, you have the following rights over your personal data. To exercise any of these rights, contact us at the email address in Section 12. We will respond within 30 days.

9 Security Measures

baj888 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

• TLS encryption on all data transmitted between your device and baj888 servers.
• Encrypted storage for sensitive data including identity documents and payment details.
• Access controls — only authorised baj888 personnel can access player account data, and all access is logged.
• Regular security audits and penetration testing to identify and address vulnerabilities.
• Intrusion detection systems that monitor for unusual access patterns in real time.
• Two-factor authentication available for player accounts to add an extra layer of login security.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any unauthorised access to your baj888 account, contact support immediately so we can take action to protect your account and data.

10 Children's Privacy

baj888 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account or use any baj888 services.

If baj888 discovers that a player is under 18, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned. If you believe a minor has registered on baj888, please contact us at the email address in Section 12 so we can investigate and take appropriate action.

11 Policy Updates

baj888 may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised effective date.

For significant changes that affect how we use your data, baj888 will notify registered players via their account contact details before the changes take effect. Continued use of the platform after an updated policy has been published constitutes acceptance of the revised terms.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the baj888 privacy team:

• Email: [email protected]
• Response time: We aim to respond to all privacy requests within 30 days.
• Availability: Support is available 7 days a week.

When contacting us about a data request, please include your registered phone number and a brief description of your request. This helps us locate your account and process your request as efficiently as possible.